💬 Support Team – NewVideoHub.com & NewVideoHubhub.com
Last Updated: January 2025
Welcome to the Support Team page for NewVideoHub.com and NewVideoHubhub.com. Whether you need assistance with an account, service, listing, transaction, or have a general inquiry, our dedicated support team is here to help.
Our goal is to deliver timely, effective, and respectful support to ensure your experience on our platform is seamless and satisfactory.
📞 1. Customer Support Channels
Choose from multiple ways to get in touch with us:
📝 1.1 Contact Form
Visit our Contact Us page and submit the form with your details and message.
📅 Response Time: Within 24–48 hours (business days).
📧 1.2 Email Support
For detailed queries or documentation support, email us:
Email: support@NewVideoHub.com
📅 Response Time: Within 48 hours.
☎️ 1.3 Phone Support
Reach us directly during business hours:
Phone: +91-9661396261
🕘 Hours: Monday to Friday, 9:00 AM – 6:00 PM IST
💬 1.4 Live Chat Support
Need instant help? Use our Live Chat feature available on our website for real-time responses from a support representative.
📍Location: Bottom-right corner of every page.
📚 2. Frequently Asked Questions (FAQs)
Before contacting support, you might find your answer in our FAQs. Topics include:
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Account & login issues
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Payments & refunds
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Business listings & advertising
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Data privacy & security
🧭 3. Help Center
Explore detailed articles and tutorials in our Help Center on:
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🔐 Managing account settings
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💳 Understanding payment methods
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🚀 Submitting or editing listings
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🔧 Troubleshooting website or app issues
Whether you’re a new user or business owner, the Help Center is your one-stop support resource.
📱 4. Social Media Support
Reach us via direct messages or comments during business hours:
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📘 Facebook
We also share important updates, feature launches, and support alerts here.
🕒 5. Business Hours
| Days | Support Availability |
|---|---|
| Monday–Friday | 9:00 AM – 6:00 PM (IST) |
| Saturday–Sunday | Closed (Live Chat: Urgent only) |
All emails and contact form messages submitted outside business hours will be reviewed the next business day.
🤝 6. Our Support Commitment
We believe that great service = happy customers. Our commitment includes:
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Prompt Support: Fast response times for all inquiries
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Professionalism: Courteous and knowledgeable agents
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Privacy Focused: All user data is handled in line with our Privacy Policy
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Multilingual Help (coming soon): Support available in multiple Indian languages
🧾 7. Additional Support Resources
🏢 8. Contact for Business Inquiries
Are you a company, investor, or advertiser looking to collaborate?
📧 Business Email: business@NewVideoHub.com
🙌 We’re Here for You
Thank you for choosing NewVideoHub.com and NewVideoHubhub.com. Whether you’re searching, listing, or managing services — our team is ready to support you every step of the way.
💬 Need help now? Start a chat or email us anytime.